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Dialogue Connect is a technology acquisition consulting firm with a global IT ecosystem of cloud solutions and providers. We help businesses and organizations of all sizes navigate the ever-evolving technological landscape by providing the knowledge and support needed to prepare for the future.
As agnostic advisor, we offer impartial and vendor-independent advice, ensuring that clients receive the best possible solutions. We do not sell products or solutions, which allows us to provide objective recommendations tailored exclusively to the client’s needs.
We are committed to providing our clients with the information and analysis they need to make informed technology choices. We offer in-depth market studies, client interviews, and expert advice to help clients confidently navigate complex acquisition processes.
We provide comprehensive support throughout the entire technology acquisition process, from the initial assessment to supplier selection and the development of the implementation strategy. This ensures our clients benefit from an optimized experience with expert guidance at every step.
We go far beyond supporting a specific project. We are committed to building a lasting relationship with our clients. As your needs evolve and new projects arise, we remain by your side to provide continuous support and tailored advice. Our goal is to become a long-term strategic partner, helping you navigate an ever-changing technological landscape to maximize your results over time.
The evolution of Dialogue Conferencing Inc. into Dialogue Connect, a market leader in Canada.
Started in the audio and web collaboration market.
including: Abbott Labs, Wyeth, AVON, Linamar, Fasken Martineau, the Canadian Bar Association, Pfizer, and Vidéotron.
and reinvented itself by becoming Dialogue Connect, adopting a technology acquisition consulting model.
for technology acquisition consulting, with an ecosystem of over 400 providers.
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As a technology acquisition advisor, we do not directly charge our clients for our services. Once we help a client select the right technology solution (such as UCaaS, CCaaS, or SD-WAN) and the client signs a contract with the chosen provider, the provider pays us a commission based on the value of the contract. This commission model ensures that our clients receive impartial and independent advice, as we work with a wide range of partners to find the solution best suited to each client's needs. Our compensation is aligned with the success of the project, which motivates us to provide long-term added value.
Specialized Resources
Your procurement team, no matter how skilled, often lacks the time and means to keep up with the constant evolution of hundreds of technology providers and their innovations. Dialogue Connect bridges this gap with in-depth expertise and hands-on experience directly in the field.
In-Depth Knowledge of Providers
We work with a wide range of providers, including those listed in the Gartner Magic Quadrant. However, unlike public information, our field experience allows us to identify their true strengths and weaknesses (deployment, support, integration, API, etc.), helping you avoid potential pitfalls.
Expertise in RFP Processes
Dialogue Connect has supported companies of all sizes, both regional and international, in complex RFP processes. We know precisely where and how to negotiate to optimize costs, secure high-quality professional services, and include advantageous additional resources.
Informed Cost Optimization
Even the best procurement teams can struggle to secure the best terms without concrete and comparative data. At Dialogue Connect, we leverage our extensive database and sector-specific negotiation experience to ensure you receive unbeatable offers.
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We offer comprehensive support throughout the technology acquisition process. This includes initial consultation, needs analysis, identification and evaluation of potential providers, contract negotiation, and implementation oversight. Our team remains involved to ensure that the solution perfectly matches your needs and is deployed efficiently, ensuring long-term success.
As independent consultants, our only priority is to find the right solution for your specific business needs. We are not tied to any vendor, so our recommendations are based solely on a thorough analysis of your requirements, market research, and industry expertise. This allows us to offer completely unbiased advice tailored to your goals, ensuring you get the best value without vendor influence.
We stay at the forefront of technological developments by continuously monitoring market trends, attending relevant conferences, engaging with industry experts, and conducting ongoing research. This allows us to recommend solutions that are not only cutting-edge today but also scalable and adaptable to future growth, keeping your business at the forefront.